Showing: Recent Entries
Dec16

Test Question

Posted by Tripcentral Tripcentral in Customer Service

I am testing a new program and Ireely want to check  wheether I can runs spellcheck... (Continue Reading)

Aug12

Why Should I Book with a Travel Agent?

Posted by Tripcentral Tripcentral in About Us

Travel agents make their living on knowing the ins and outs of all the steps of the trip planning process. If you have questions, your travel agent will have answers.  With so many options available to consumers, it can become overwhelming searching for the perfect vacation.  This is especially true when hotel star ratings vary from one destination to the ne... (Continue Reading)

The most common situation is that a child (under 18) is traveling with one parent, and this parent is separated or divorced from the other.  However, even if a couple is married, traveling alone with a child requires notarized consent of the other parent. In the even that a child is traveling with NEITHER parent (with a friend’s family, or other family mem... (Continue Reading)

Dec17

What if the Price Changes after I book?

Posted by Tripcentral Tripcentral in Customer Service

Generally speaking, once booked and paid in full, your price is locked in; it won’t go up, and it won’t go down, with rare exception.   Travel services have volatile pricing because it is a highly perishable and intangible product.  Prices are set by supply and demand, and vary greatly based on a number of criteria that drive supply and demand.... (Continue Reading)

Dec17

Internet Availability in Hotels

Posted by Tripcentral Tripcentral in Customer Service

More and more hotels in sun destinations are offering some form of Internet connectivity for their guests. This usually involves a small room with one or two computers connected to web browsers.  WiFi is often available in certain areas – like the lobby or certain public rooms.  High speed wired internet in most business hotels in North America and Eur... (Continue Reading)

Dec17

Long distance rates outside of Canada are generally much higher than at home. Hotels often add surcharges for telephone calls on top of the already high long distance charges. It is not uncommon to hear stories of how a 15 minute telephone call resulted in a $100USD charge discovered upon checkout. Compounding the problem are strange payphones, especially in the US wh... (Continue Reading)

Dec03

You need the correct documentation in order to enter another country, or board an aircraft or other vessel heading to another country.  For travel within Canada, you need a valid photo ID.We strongly recommend that you have a Valid Canadian Passport for travel, even if a passport is not necessarily required.  It’s worth the money.  It is the best ... (Continue Reading)

Dec03

US Customs and Immigration

Posted by Tripcentral Tripcentral in Documentation

US Customs and Immigration forms are available at the airport just before entry to US customs, or from the check in agent.  It’s important to have a pen with you when traveling to the US as these forms are not available electronically for filling out in advance.  You need to fill in this form if you are travelling to, or through the United States from ... (Continue Reading)

Dec03

Airport Security - What is the experience?

Posted by Tripcentral Tripcentral in Customer Service

Airport security is a necessary evil, and most travelers are co-operative and understanding that this is all in the interest of their safety.  It’s important to arrive early at the airport, and the whole security experience is less taxing.  It is only frustrating when you are in a big hurry, and worried you will miss your flight.  If you are fortu... (Continue Reading)

Dec03

There are a few steps for check in, some of which can now be done at home, or self serve at the airport.  If the airline allows web check in, you should do it.  First, they offer business class upgrades at discounted rates when you check in online and early.  When you are checked in, you have the choice of printing your boarding passes or sending them t... (Continue Reading)